When Architecture in Miami Need AEC Capture: 7 Triggers

Building Miami's Future: Pinpointing AEC Capture Needs

In the high-stakes world of Miami's architectural development, projects face a unique combination of challenges: complex coastal conditions, stringent hurricane-resistant building codes, and the fast-paced demands of luxury and commercial markets. Missteps lead to costly delays, disputes, and rework. Consequently, AEC (Architecture, Engineering, and Construction) reality capture becomes more than a tool. It's a critical risk mitigation strategy.

By creating hyper-accurate digital records of a site at key moments, teams improve accuracy, tighten coordination, and protect the bottom line. That matters even more in Miami, which ranks as one of the top U.S. cities with the highest demand for AEC professionals because of its intensive building permit activity relative to population size, a dynamic tied directly to the need for precise existing-conditions documentation in active development markets, as noted in this AEC industry deep dive.

The timing is what separates useful capture from wasted capture. On South Florida projects, the best results usually come when documentation is tied to real decision points such as pre-pour, post-structure, rough-in completion, pre-drywall, façade progress, and major turnover phases rather than treated like an administrative add-on. This guide gets straight to those triggers and shows when architecture in Miami need AEC capture to reduce risk, support approvals, improve handoff quality, and create stronger marketing assets for owners, leasing teams, and developers.

Table of Contents

1. Pre-Construction Site Documentation and Baseline Surveys

Before excavation starts, before demo crews mobilize, and before the first subcontractor claims something was already off, baseline capture needs to be done. On Miami projects, this first record often becomes the file everyone returns to when a setback, crack, drainage path, façade condition, or neighboring property question comes up months later.

That baseline should combine street-level photography, drone coverage, and 3D scanning where geometry matters. For a Brickell office tower site, that may mean documenting adjacent high-rises, access constraints, and visible structural alignment. For a Miami Beach commercial renovation, it usually means recording existing façade conditions, roof edges, and relationships to neighboring properties before work changes the site.

Why baseline capture matters in Miami

Miami's pace makes assumptions expensive. Pre-construction capture protects teams before risk appears, which is especially important in a high-growth market where early documentation is far more valuable than reconstructing facts after the site has changed, as discussed in this pre-construction scanning and reality capture guide.

A good baseline set isn't just visual. It needs timestamps, organized file naming, GPS-aware location references when possible, and aerial context that shows sightlines, roof conditions, parking layouts, and perimeter relationships. That archive helps architects in kickoff meetings, gives developers cleaner presentation material, and gives contractors a defensible record.

Practical rule: If the condition could become a dispute later, capture it before mobilization.

A few field habits make this stage much more useful:

  • Work around Miami light: Early morning or late afternoon usually gives cleaner exterior reads on façades, glazing, and surface movement.
  • Include the neighbors: Adjacent walls, balconies, hardscape edges, and access points often matter more later than teams expect.
  • Document seasonal context: Pre-rainy-season or pre-hurricane-season imagery creates a more useful comparison set if drainage or envelope issues appear later.
  • Build the archive correctly: Folder structures by date, zone, and viewpoint save hours when legal, design, or owner teams need retrieval months later.

Pinnacle Property Media fits well here because it's not just handling technical capture. As a full-service real estate media company, it can also fold in drone documentation and commercial media workflows when a developer wants baseline material that later supports investor updates or future marketing.

2. Construction Progress Tracking and Monthly Status Documentation

A high-rise concrete building under construction with a tall blue crane in a sunny coastal city.
When Architecture in Miami Need AEC Capture: 7 Triggers 7

Progress documentation works when it's repeatable, not when it's occasional. On a Miami luxury high-rise, monthly capture from the same positions gives architects, owners, and lenders a consistent record of structural growth, façade progress, rough-in status, and site logistics without relying on memory or scattered phone photos.

This matters even more in a market where the U.S. AEC services sector is projected to grow at a 12.5% CAGR from 2024 through 2030, with digitalization, data analytics, AI, VR, and sustainability driving operating changes across the industry, according to this AEC industry market update. In practical terms, teams are handling more complexity, more parallel workflows, and less tolerance for poor documentation.

What consistent progress capture actually solves

Monthly or milestone-based capture helps validate schedule conversations. It also gives project managers visual support for pay applications, owner reporting, and dispute resolution when someone says a trade wasn't ready, an area wasn't released, or a material delivery lagged longer than expected.

For Miami architecture, I wouldn't rely on drone coverage alone. Ground-level images show slab edges, waterproofing transitions, rough-in quality, and material staging in ways aerials can't. The best sets combine both.

Progress capture shouldn't be treated like a scrapbook. It should answer who installed what, where, and when.

Here are the habits that make progress documentation useful instead of decorative:

  • Lock camera positions early: Use the same angles, heights, and focal lengths each visit so comparisons stay meaningful.
  • Sort by phase: Foundation, structure, skin, interior buildout, and finishes should each have their own sequence.
  • Cover logistics too: Crane locations, staging zones, and access routes often explain schedule friction better than close-up trade photos.
  • Think ahead to presentations: Time-lapse compilations and clean before-and-after comparisons help in client meetings and marketing recaps.

For developers or contractors who need continuity, progress documentation examples in Boca Raton show the kind of structured cadence that works well on active South Florida sites. Pinnacle's 7-days-a-week availability is useful here because construction rarely pauses neatly for weekday-only capture windows.

3. Design Verification and As-Built Documentation

A modern luxury living room with a large sofa, TV, and panoramic ocean view of Miami skyline.
When Architecture in Miami Need AEC Capture: 7 Triggers 8

As-built documentation is where teams either close the loop properly or leave future owners guessing. On a Miami penthouse, condo tower, hotel, or commercial building, final capture should verify what was installed, not what the drawings once intended.

This stage is especially important on historic renovations and complex pre-construction verification work. In that context, LiDAR scanning can achieve a point cloud density of 0.5mm to 2.0mm, and the verified data notes that this reduces design errors by 40% compared with manual survey methods that typically carry 15mm to 20mm error margins in complex coastal structures, as described in this reality capture overview for AEC. That level of precision matters in Miami when an old shell, zoning overlay, or irregular structure leaves very little room for guesswork.

Where as-built capture pays off

Finished-condition capture should happen after punch work is done. If you scan or photograph too early, you preserve incomplete conditions and force the team to choose between living with an inaccurate record or paying to document again.

For substantial completion and ownership handoff, the value goes beyond final photos. Digital twins generated from 3D laser scanning can capture 99.9% of structural geometry and create Revit-integrated models that improve facility maintenance efficiency by 25% over traditional 2D blueprints, according to these AEC digital twin case studies. For a coastal Miami asset, that becomes operational documentation, not just a turnover formality.

A strong as-built package usually includes:

  • Room-by-room visual records: Units, amenity areas, lobbies, roofs, and back-of-house spaces.
  • System visibility: Mechanical rooms, panels, shutoffs, controls, and service access points.
  • Material verification: Close-up photography of custom millwork, finish transitions, and specialty installations.
  • Long-term archive structure: Files organized by floor, zone, and system so facility teams can use them.

If your project is near turnover, this guide on when as-builts in West Palm Beach need AEC capture aligns closely with what Miami teams need as well. This is also the point where Pinnacle Property Media can bridge AEC documentation with polished visual media for sales, leasing, or owner reporting.

4. BIM Coordination and Clash Detection Visualization

An unfinished commercial office space with exposed ceiling mechanical systems and unfinished interior wall framing under construction.
When Architecture in Miami Need AEC Capture: 7 Triggers 9

The most expensive coordination problems usually aren't dramatic. They're ordinary misses that stayed invisible too long. A duct lands lower than expected. A plumbing branch crowds a cable tray. A framing shift steals clearance from a piece of equipment that still has to be serviced later.

Miami projects intensify those issues because building envelopes are tight, MEP systems are dense, and timelines are compressed. If you're asking when architecture in Miami need AEC capture for coordination, the answer is simple: scan while systems are exposed and before anyone closes walls or ceilings.

The best time to scan for coordination

The critical windows are rough-in completion, pre-drywall, major overhead routing, and key pre-concealment inspections. Verified project guidance for Miami also identifies decision points such as pre-pour, post-structure, rough-in completion, pre-drywall, façade progress, and turnover phases as the moments when geometry and coordination issues need to be recorded before access disappears. That timing is what makes capture strategic.

The right scan taken one week earlier is worth more than a perfect scan taken after drywall.

Use multiple angles. Wide context views help the coordination team understand the room. Tight detail shots show hangers, penetrations, offsets, and intersections where clashes usually appear. On a Brickell commercial build, I want the scan data, field photos, and BIM discussion happening in the same review cycle, not split across separate weeks.

A useful coordination workflow includes:

  • Scanning exposed systems: Mechanical, electrical, plumbing, and structural intersections before concealment.
  • Reviewing quickly: Project managers and trade leads need the files while labor is still on site.
  • Documenting corrections: A second pass after revisions confirms that the field condition matches the agreed fix.
  • Keeping outputs usable: Image folders, point clouds, and marked-up screenshots should align with room naming used in coordination meetings.

For teams already working in model-based coordination, Pinnacle's commercial BIM point-to-point workflow is the kind of integration that keeps visual evidence tied to actual field decisions instead of sitting in a disconnected media folder.

5. Damage Assessment and Insurance Documentation for Renovation Projects

Renovation projects create a common argument: what was damaged before work began, and what happened after the contractor touched the building. In Miami, that question gets sharper on waterfront properties, older condos, adaptive reuse projects, and historic buildings where salt exposure, water intrusion, movement, and prior patchwork repairs all show up at once.

That's why damage documentation needs to happen before demolition, cleanup, or temporary stabilization alters the scene. If the record starts after debris removal or exploratory openings, the team has already lost part of the evidence.

Renovation work needs proof before the first demo cut

On a Miami Beach Art Deco restoration, the priority may be façade distress, corrosion staining, roof transitions, and ornamental features. On a Wynwood warehouse conversion, it may be slab cracking, steel condition, roof penetration failures, and moisture migration. Either way, the same rule applies: document the site as found.

This is also where the financial case gets more serious. Existing guidance on when architecture in Miami need AEC capture often explains the technical timing but leaves a financial gap for owners and investors, even though industry data in the verified material shows undetected coordination issues can cost AEC firms 5% to 15% of project value in rework, as discussed in this South Florida AEC capture guide. On renovation work, poor pre-loss documentation makes that risk worse because scope disputes get bundled together with unknown existing conditions.

Useful damage records usually include:

  • Wide context images: Show where the damage sits in the building, not just the defect itself.
  • Close-up deterioration photos: Capture corrosion, staining, cracking, spalling, movement, and failed sealants.
  • Exterior drone views: Roof loss, façade exposure, drainage conditions, and site context are easier to read from above.
  • Organized issue categories: Structural, envelope, moisture, finish, and system-related conditions should be separated.

Pinnacle Property Media is well suited to this stage because it can combine AEC reality capture, drone imaging, and high-resolution photography in one workflow. That makes it easier to deliver the same evidence set to owners, architects, insurers, and contractors without gaps between vendors.

6. Marketing and Leasing Documentation for Commercial Architecture Showcases

A scenic sunset view of the One Bayfront Plaza building in Miami with landscaped grounds and street lights.
When Architecture in Miami Need AEC Capture: 7 Triggers 10

Once the building is complete, the documentation job isn't over. For many Miami developments, especially luxury condos, waterfront properties, hotels, and commercial buildings, the next trigger is marketing. At that point, the same discipline that protected construction can help leasing teams, brokers, and developers present the asset properly.

This isn't standard listing coverage. Architectural marketing needs to communicate design intent, material quality, circulation, light, amenity experience, and site context. That usually means combining professional real estate photography, real estate video marketing, aerial drone photography, and 3D tours and Matterport scanning with a stronger commercial storytelling approach.

Architecture marketing works better when the media is built for leasing

In Miami's luxury residential market, listings with professional photography and cinematic video receive 118% more online engagement, sell 25% faster, and achieve 8% higher final sale prices than listings with non-professional media, according to Pinnacle Property Media's market guidance. Those numbers come from residential listing performance, but the practical lesson carries into commercial and mixed-use showcase work. Better media changes perception before a prospect ever steps on site.

For a completed Brickell office building, that might mean a cinematic sequence that shows lobby arrival, tenant amenities, and skyline context. For a Miami Beach hospitality project, it may be still photography that emphasizes finishes, guest experience, and public-space flow. For lease-up, I like media packages that can serve multiple teams at once: brokerage, ownership, social, web, and PR.

A few tactics consistently work:

  • Show the full experience: Exterior approach, arrival, lobby, vertical circulation, suites, amenities, and views should read as one story.
  • Use drone footage strategically: Waterfront adjacency, urban context, rooftops, and neighborhood positioning often matter in Miami.
  • Build for multiple channels: Still photos, short-form video, long-form video, and immersive tours each serve different stages of leasing.
  • Refresh selectively: As tenant buildouts, amenities, or seasonal presentation improve, updated media keeps the asset current.

For hospitality and commercial showcases, Pinnacle's best media resources for hospitality in Miami is a useful reference point. Design choices such as glazing also influence perceived quality, and details like make your home feel luxurious with glass often photograph best when the media plan accounts for reflections, daylight, and evening ambiance.

7. Compliance Verification and Regulatory Documentation for Code Inspections

Code documentation gets expensive when teams wait too long. By the time an inspector asks for proof of an installation that's already concealed, the project has to rely on fragmented phone photos, memory, or destructive access. None of those are efficient.

Miami's approval environment makes this stage especially important. Coastal exposure, hurricane-resistant assemblies, life safety requirements, energy standards, and local inspection expectations all put pressure on teams to preserve evidence before walls close and systems disappear.

Code documentation is strongest before systems disappear

The best compliance captures are tied directly to inspection milestones. That usually means rough-in phases, firestopping before concealment, structural connection visibility, façade attachment progress, and final system verification before turnover. If a system is difficult to access later, document it now.

The industry backdrop supports this urgency. Verified market data notes a 66% year-over-year increase in M&A transactions and a 9-month backlog across the AEC sector, both indicators that firms are under pressure to manage complexity and protect profitable work with stronger capture protocols at key milestones. When teams are stretched, clear documentation helps keep approvals and accountability from slipping.

If a code-critical detail will be hidden next week, next week is too late to document it.

For compliance records, I recommend a simple discipline:

  • Match files to code categories: Fire protection, structural, envelope, energy, and life safety should be easy to locate.
  • Photograph labels and certifications: Product tags, specification labels, and installation markings matter during review.
  • Capture both context and detail: Inspectors need to see where the component is and how it was installed.
  • Coordinate with the field schedule: The superintendent, architect, and inspection calendar should drive capture timing.

Pinnacle Property Media's AEC reality capture and documentation is valuable here because it can sit alongside broader commercial media needs while still producing organized inspection-ready records. On active projects, next-day appointments and next-day delivery can keep documentation from becoming the delay.

7-Point Comparison: AEC Capture Needs for Miami Architecture

Service Implementation complexity Resource requirements Expected outcomes Ideal use cases Key advantages
Pre-Construction Site Documentation and Baseline Surveys Moderate, coordinated scheduling, varied capture methods Drone flights, 3D scanner, HDR cameras, georeferencing, data storage Legal baseline records, georeferenced site maps, 3D point clouds New builds, site constraints, liability protection, design kickoff Establishes legal record, reduces disputes, improves design coordination
Construction Progress Tracking and Monthly Status Documentation Moderate–High, repeatable captures, consistent viewpoints required Regular drone/ground photography, consistent mounts, storage and delivery workflow Time-lapse/progress records, billing support, schedule validation Long-duration builds, progress billing, stakeholder reporting Validates schedule, reduces timeline disputes, aids quality control
Design Verification and As-Built Documentation High, detailed capture of finishes and dimensions High-resolution interior/exterior photos, 3D scanning, extended onsite time Definitive as-built records, inspection support, facility management data Project closeout, certificate of occupancy, warranty handoff Confirms design implementation, supports inspections, prevents post-occupancy issues
BIM Coordination and Clash Detection Visualization High, technical integration with BIM and MEP understanding 3D point clouds, detailed MEP photography, BIM software integration, skilled staff Visual verification vs BIM, early clash identification, reduced rework Complex MEP systems, dense urban sites, hospitals and technical builds Detects spatial conflicts early, lowers change orders, improves constructability
Damage Assessment and Insurance Documentation for Renovation Projects Moderate–High, may involve hazardous or deteriorated areas Close-up photography, drone roof surveys, 3D scans, annotated reporting, safety measures Objective damage records, insurance claim support, renovation scope definition Renovation, historic restoration, hurricane or water-damaged properties Supports claims, prevents responsibility disputes, defines accurate repair scope
Marketing and Leasing Documentation for Commercial Architecture Showcases Low–Moderate, creative staging and timing considerations Architectural photography, video, drone, 3D tours, lighting and staging High-quality marketing assets, virtual tours, accelerated lease-up Completed projects, leasing campaigns, sales launches, portfolio showcases Enhances perceived value, accelerates leasing, attracts premium tenants
Compliance Verification and Regulatory Documentation for Code Inspections High, requires code knowledge and strategic timing Targeted compliance photography, time-stamping, label capture, coordination with inspectors Evidence for inspections, reduced re-inspections, documented code compliance Projects with strict codes (hurricane, life-safety), pre-inspection validation Expedites approvals, reduces compliance disputes, creates permanent inspection record

Integrating AEC Capture Into Your Miami Workflow

AEC capture works best when it's planned like any other critical scope. If it's treated as an afterthought, teams usually collect too little, collect it too late, or collect files that nobody can use later. On Miami architecture projects, that mistake shows up fast because coastal conditions, complex systems, tight urban sites, and aggressive delivery schedules leave very little room for undocumented decisions.

The better approach is to map capture to the actual project lifecycle. Start with pre-construction baseline surveys. Add recurring progress documentation at a fixed cadence. Schedule coordination capture before concealment. Reserve detailed as-built and turnover capture for the point when the work is complete. If the project includes renovation risk, storm-related damage, or historic conditions, document those issues before demolition or stabilization changes the evidence.

This is also where workflow integration matters. You don't want aerial files in one system, interior photos in another, scan data in a third, and marketing media handled separately with different naming standards. A coordinated workflow makes the archive useful for architects, developers, contractors, facility managers, leasing teams, and ownership. That's one reason many South Florida teams prefer a full-service provider that can handle photography, video, drone coverage, 3D tours, commercial real estate media services, and technical AEC capture under one roof.

Pinnacle Property Media fits that model. It provides photography, video, drone, 3D tours, commercial media, and AEC reality capture services across Florida, which makes it easier to keep construction documentation and marketing deliverables aligned. That matters on projects that shift from active construction into lease-up or sale without much downtime.

Operationally, speed helps too. Pinnacle offers 7-days-a-week availability, next-day appointments, next-day media delivery, and 7-day customer support by phone, text, email, and chat. On a live jobsite, that kind of turnaround can keep a documentation need from turning into a scheduling problem.

The practical takeaway is simple. Decide the trigger points early. Assign each capture to a business use such as risk mitigation, coordination, inspection support, turnover, or marketing. Budget for those milestones instead of trying to patch gaps later. When architecture in Miami need AEC capture, timing is the whole strategy.

Ready to improve your project's accuracy, documentation, and presentation value? Schedule a consultation with an AEC-focused media team before the next milestone arrives.


If you're planning a Miami condo, commercial building, renovation, or development project, Pinnacle Property Media is one option to consider for coordinated photography, drone coverage, 3D tours, commercial media, and AEC reality capture. Book a shoot, request a quote, or schedule a consultation to line up next-day availability and fast turnaround for your next project milestone.

Richard D Abraham
Mia, Mark & Justin are a great team. Everything is seamless from my call to meeting Justin at the property to the finished photography product. The best part is that they are very responsive to questions and suggestions all the way through the process to finished product and beyond. I highly recommend Pinnacle Real Estate Marketing and their teams without reservation!
Sandy Kerr
Robert & Jennifer Kidwell
Pinnacle is great! The photos they capture of our listings and the marketing that comes along with them are all beautiful. Scheduling is easy and pricing is competitive.
callens gmail
On time, very professional and many choices of great shots to choose from. I would definitely use this company again for the ease of booking, the price and quality of photos
Dr Craig Bacheller
I am overwhelmed by the quality and variety of the package. I still am trying figure out how to use all the tool. Great crew. Thanks so much!!!
Val R.
Loved the photos taken of my property. The photographer was on time and very professional. Mia was very helpful abd answered all of my questions and concerns.
Tina Burge
On time, super fast turnaround, exceptional photos
Lourdes Carasa Story
Don David Price
Excellent, timely service. The photographer was completely professional, and his photos captured our property as if one were in it yourself. I would recommend this service without hesitation. This is Sarasota County/Sarasota City.
ERIC HUGGLER
Picture were great and very happy with everything. Mia was extremely attentive and got back to me immediately with answers to a few of my questions. Pricing was spot on. Highly recommend them
Mickey McMahon
Very prompt professional and a pleasure to work with. Many thanks for a job done well
Response from the owner:Thank you, Mickey! We're thrilled you found us prompt and professional. Your feedback fuels our improvement and we'll keep working to deliver great results.
Melissa Farmer
Great job as always! Fast turn around time.
Response from the owner:Thanks Melissa, you rock! So glad our quick turnaround hit the mark — can’t wait to help again! 😊
Sandi Thompson
Very easy scheduling process and was provided professional pictures the next day.
Response from the owner:Thanks Sandi! Thrilled scheduling was a breeze and you loved the next-day photos 📸✨ Welcome to the photo fam, come back anytime!
Jessica
Great pics at a great price
Response from the owner:Thanks Jessica! We're thrilled you loved the photos and price. We value your feedback and will keep improving to make your next experience even better.
LobbanLegacy
Great service and excellent customer service. Thanks Mia for answering all my questions and completing the job.
Response from the owner:Thank you, LobbanLegacy; we are pleased Mia answered your questions and completed the job to your satisfaction. Please contact us anytime for future needs; we remain committed to delivering consistently excellent service.
Tim Guerrette (Florida Pro Real Estate)
Pictures came out great! Photographer went above and beyond getting the drone footage. Very responsive and will definitely use them in the future!
Response from the owner:Thank you, Florida Pro. We’re glad the photos and drone footage exceeded your expectations and appreciate your note on responsiveness; we look forward to supporting your future projects and welcome you to reach out anytime.
Keith McCullen
Did a great job. Will use them again.
Response from the owner:Thanks, Keith! We appreciate your feedback and are committed to continuous improvement. Looking forward to serving you again!
Eric Caudy
Pinnacle Real Estate Marketing did a great job with my photos for a listing I had. Photographer was prompt, professional, and courteous. Thanks and will use again.
Response from the owner:Thanks Eric! You're officially on our VIP list, loved working with you and can’t wait for round two 📸🏡
Kathryn Smiley
This was my first time using Pinnacle and they were amazing. I will definitely use them again!
Response from the owner:Thank you, Kathryn — we're thrilled Pinnacle made such a great first impression. We look forward to working with you again, and if you need anything in the meantime please feel free to reach out.
Aileen Arango
I love their pictures they took. Very professional and complete packages with drone pictures, floor plan included and online link. The photographer was very nice and professional. The customer service with Mia was also great looking out for all the details. They have the best prices as well. Definitely recommended
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Thank you so much for the wonderful review, Aileen. We're thrilled you loved the photos, drone shots, floor plan, and online link, and that our photographer and Mia provided professional, attentive service. We take pride in offering high-quality packages at great prices and truly appreciate your recommendation. We look forward to working with you again.
Tom, Your Florida Realtor
Attention to detail and ALWAYS great results!
Photo from customer review
Response from the owner:Thank you, Tom. We appreciate your kind words and are glad our attention to detail delivered great results. Your trust means a lot to our team. We look forward to working with you again.
Pat O'Neill
I have used Pinnacle for my Professional photos for many years. They always deliver high quality photos in a very timely manner. They are totally my go to Photography Co for years. Very quick to respond on a short notice as well.
Response from the owner:Thank you, Pat, for your continued trust and support over the years. We're thrilled to hear that you consistently receive high-quality photos from us. Your satisfaction is our top priority, and we look forward to capturing more special moments for you in the future.
Laura Stueve
I have used Pinnacle many times for our properties. They always deliver! I will definitely use them again.
Response from the owner:Thank you, Laura! We appreciate your continued trust in Pinnacle and are glad we consistently deliver for your properties. We look forward to working with you again whenever you need us.
Nancy Cross
Great job! The photos are beautiful and capture the property beautifully
Response from the owner:Thank you, Nancy! We're so glad you love the photos and that they captured the property beautifully. It was a pleasure working with you. We appreciate your kind review and look forward to helping again in the future.
realestatebyHeather
They do a great job!
Response from the owner:Thank you so much for the kind review, Heather! We're thrilled to hear you think we do a great job and appreciate you taking the time to share your experience. We look forward to serving you again whenever you need us.