Your Media Company Should Answer the Phone.
Real estate does not stop after 5 PM. Pinnacle Property Media answers calls, texts and emails from 8 AM–8 PM, seven days a week, plus 24/7 live website chat when you need another way to connect.
Have a Current Listing or Seller Question?
Call Client Services or text Pinnacle and get the conversation moving.
Real Support When Timing Matters
Can You Reach Your Photographer in 10 Minutes or Less?
Responsiveness matters when a seller is waiting, an appointment changes, or you need an answer before you can move forward.
Minutes Can Matter in a Listing Conversation.
How confident are you that you can call your current media company right now and either reach someone or receive a callback quickly?
The Pinnacle Expectation
You Should Be Able to Reach Your Media Company.
Pinnacle gives Realtors multiple ways to connect throughout the day and throughout the week.
Use Pinnacle During the Listing Appointment
Don't Tell the Seller You'll Get Back to Them Later.
When the seller is ready to move forward, Pinnacle can help answer media questions, schedule the appointment, or coordinate directly with the homeowner when needed.
“Let me call Pinnacle right now and get your media appointment scheduled.”
A simple way to show the seller that your marketing process is organized, responsive and ready to begin.Another Way to Reach Pinnacle
Sometimes You Need Help Outside Normal Phone Hours.
Pinnacle provides 24/7 live-person website chat for questions, service information, booking direction and after-hours connection.
- General media questions
- Service information
- Booking direction
- After-hours connection
Support Seven Days a Week
Real Estate Work Doesn't Stop on Friday Afternoon.
Listing appointments, seller conversations, showings, open houses and last-minute questions frequently happen on weekends. Your media support should not disappear when the weekend begins.
Saturday Questions
Need help while working with sellers or active listings on Saturday? Pinnacle is available.
Sunday Support
Questions do not always wait until Monday. We support Realtors seven days a week.
Seller Conversations
Get help answering media questions while the seller is ready to make a decision.
Scheduling Help
Call or text when appointment timing, access or homeowner coordination matters.
Media Questions
Need help understanding photography, aerials, video, 3D, floor plans or delivery?
Less Vendor Friction
The goal is to reduce stress, not become another company you have to chase for answers.
Get Seller Questions Answered Faster
When the Seller Asks, You Should Have Somewhere to Turn.
Pinnacle can help answer common questions about the media process, service options, scheduling and what happens next.
Ready for a Media Company That Answers?
Call Pinnacle From Your Next Listing Appointment.
Have a current listing, upcoming listing, seller question or media question? Call, text or reserve an appointment online.
Client Services: 800-557-3005
Text Pinnacle: 239-243-0433
Phone / Text / Email: 8 AM–8 PM • 7 Days a Week
24/7 Live Website Chat
Published support hours describe Pinnacle's normal Client Services availability and do not guarantee an immediate response in every circumstance. Website chat may assist with general questions and booking direction after normal phone hours. Appointment availability, production timing and delivery requirements must be confirmed for each order.
