Legal Information & Policies
The central policy library for Pinnacle Property Media. Access the agreements, client policies, payment terms, media licensing rules, privacy information and website notices that apply to our services and website.
Find the document that applies to your question.
Pinnacle's legal and client policies are separated by subject so clients can quickly locate the agreement governing a particular issue without searching through one oversized document.
Service agreements address appointments, ordering, property readiness and payment. The Media License Agreement addresses copyright ownership and permitted media use. Separate website policies address privacy, cookies, website information and related legal notices.
Service Agreements & Client Policies
These documents govern the working relationship surrounding appointments, orders, scheduling, property readiness, delivery, payment and other service-related responsibilities.
Terms of Service
The primary agreement governing Pinnacle services, including service delivery, appointments, client obligations, payment, copyright, liability and other general business terms.
Ordering Policies
Procedures for placing orders, scheduling and changing appointments, service selection, revisions, delivery and other order-management requirements.
Client Responsibilities
Property preparation, access, safety, authorization and other responsibilities necessary for photography and media appointments to proceed efficiently and as scheduled.
Payment Terms
Payment timing, invoice obligations, approved extended terms, late fees, interest, account standing, collections and related financial policies.
Media License Agreement & Copyright Notice
Photography, video, drone media, 3D tours, floor plans and other deliverables involve copyright ownership and specific licensing rights. This agreement explains who may use Pinnacle-created media, how it may be used and when a separate license is required.
Review Media License AgreementPrivacy & Website Policies
These documents address personal information, website technologies, website ownership, published information and limitations associated with the use of Pinnacle's website.
Privacy Policy
Information concerning personal data, website interactions, communications, information handling and Pinnacle's privacy practices.
Website Cookie Policy
Information explaining how cookies and similar technologies may support website functionality, preferences, analytics and other online services.
Legal Notice
Legal information concerning the Pinnacle website, intellectual property, ownership, website use and other applicable notices.
Website Disclaimer
Disclosures regarding website content, informational accuracy, service descriptions, external resources, limitations and user responsibility.
Not Sure Which Document You Need?
Start with the subject of your question. Some issues may be addressed by more than one policy, but these groups identify the best starting point.
Appointment, Order or Payment
Start here for scheduling, property readiness, changes, delivery, billing, late payment or other service-related questions.
Copyright, Licensing or Media Use
Start here for questions about ownership, licensing, reuse, transferring media, publication or third-party use.
Privacy, Cookies or Website Use
Start here for questions about personal information, cookies, online content, website ownership or website-related disclosures.
About This Policy Library
This Legal Information & Policies page is a directory and summary resource. It does not replace the individual agreement or policy governing a particular subject. If information on this directory page differs from a linked agreement or policy, refer to the applicable underlying document for the complete terms governing that subject.
Contact Pinnacle for Assistance
If your question concerns a specific appointment, invoice, property, media license or policy issue, contact Pinnacle and identify the property address or project when applicable.
